Modern Care System — one operating platform for care01276 409920 · moderncaresystem@mcss.media

The entire care operation, connected.

One platform architecture linking people, care, visits, staff, contracts, medicines, finance, quality evidence and permissions.

Platform architecture

Built around one source of operational truth.

01

Person-centred care + eMAR

Care plans, risk, outcomes, notes, medication, incidents and clinical observations in one resident/client record.

02

Smart rostering

Match skills, availability, continuity and geography while exposing uncovered calls, travel and capacity risk.

03

Finance that starts with care

Turn approved delivery into pay, invoices, commissioner reconciliation, debt tracking and margin intelligence.

04

Workforce + compliance

Recruitment, right-to-work, training, supervision, availability and expiry controls directly connected to scheduling.

05

CQC evidence command centre

Live quality evidence, incidents, actions, audit history, policy controls and inspection-ready reporting.

06

Multi-service by design

Domiciliary care, live-in, supported living, residential operations, private care and agency staffing in one environment.

Unified command centre

Managers see active and inactive clients, hospital status, off-schedule packages, uncovered calls, medication exceptions, incidents, overdue reviews, expiring compliance and finance exceptions without opening separate modules.

  • Day/week/month/year filters
  • Planned vs commissioned vs delivered hours
  • Branch, service and commissioner drill-down
  • Exception-led management workflow
Today’s control centreOperational health across all services
96.8% visits covered
£18,420 draft billingAwaiting finance approval
7 priority exceptionsMedication, rota, compliance and finance